Privacy Policy
At Spatial Wellness, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices when you visit and interact with our diagnostic platform.
1. Information We Collect
When you use Spatial Wellness, we may collect the following types of information:
- Contact Information: If you submit an inquiry form, contact us via email, or request information about our services, we collect your name, email address, phone number, and any message content you provide.
- Diagnostic Data: When you use our symptom checker and room assessment tools, we collect information about your responses to questions regarding sleep quality, focus, anxiety, and your physical room environment. This data helps us provide tailored spatial wellness recommendations.
- Technical Information: We automatically collect certain technical data, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This information helps us understand how our platform is used and improve user experience.
- Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to remember your preferences, maintain session information, and analyze platform usage patterns.
2. How We Use Your Information
We use the information collected for the following purposes:
- To deliver and improve our diagnostic platform and spatial wellness recommendations.
- To respond to your inquiries and provide customer support.
- To analyze platform usage, diagnose technical issues, and optimize performance.
- To send you relevant information about our services, updates, or new features (with your consent where required).
- To comply with legal obligations and protect against fraud or misuse.
- To understand how environmental factors correlate with sleep, focus, and anxiety outcomes in order to refine our diagnostic methodology.
3. Data Sharing and Third Parties
We do not sell your personal data. However, we may share information with:
- Service Providers: We may engage third-party service providers (such as hosting providers, email delivery services, and analytics platforms) who process data on our behalf under strict confidentiality agreements.
- Legal Compliance: We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, privacy, safety, or property.
We do not share diagnostic or personal information with third parties for marketing purposes without your explicit consent.
4. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Contact information and diagnostic responses are typically retained for up to two years unless you request deletion or unless a longer retention period is required by law. Technical and usage data may be retained in aggregated or anonymized form for analytical purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and restricted access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You may request that we limit how we use your information.
- Right to Data Portability: You may request your data in a structured, commonly used format.
- Right to Withdraw Consent: If we process data based on your consent, you may withdraw that consent at any time.
- Cookie Preferences: You may adjust your browser settings to refuse cookies, though this may affect platform functionality.
To exercise any of these rights, please contact us using the information provided in the Contact section below.
7. Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to enhance your experience. These may include:
- Essential Cookies: Required for platform functionality, session management, and security.
- Analytics Cookies: Help us understand how users interact with our platform so we can improve design and content.
- Preference Cookies: Remember your choices and settings for future visits.
You can control cookie settings through your browser preferences. Disabling cookies may limit certain platform features.
8. Children's Privacy
Spatial Wellness is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Spatial Wellness is based in Istanbul, Turkey. Your information may be processed and stored in Turkey or transferred to other jurisdictions where our service providers operate. By using our platform, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
10. Third-Party Links
Our platform may contain links to third-party websites and services. This Privacy Policy applies only to Spatial Wellness. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party services before providing your information.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "last modified" date. Your continued use of Spatial Wellness following the posting of changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:
- Email: hello@spacesleepdiag.info
- Phone: +90 589 248 86 68
- Website: spacesleepdiag.info
- Location: Istanbul, Marmara Region, Turkey
We will respond to your request within 30 days or as required by applicable law.